Legacy Oral Surgery

Elizabeth Augustin a month ago

I had a smooth procedure for the wisdom teeth extractions. Recovering was the only hard part. Friendly/professional staffing and no pain afterwards. Fast medicine prescriptions with no wait. I came in and out fast with fast assistance also.

Eliane Czui 2 months ago

I took my 7-year-old son to Legacy Oral Surgery for a tooth extraction. The office is nice, clean, very organized, and the staff is very friendly. Overall, we had a good experience. The only thing that upset us was that I asked the doctor if we could have my son’s tooth back because kids love to leave their teeth for the Tooth Fairy. Unfortunately, the tooth was accidentally thrown away. When my son woke up from the anesthesia, I told him they couldn’t find it because it had been discarded. He cried the entire ride home, and it broke my heart. I know it’s just a tooth to some people, but to a child, it means a lot. I think the office just needs to pay a little more attention to details like this when working with children. It may seem like a small thing, but it can make a big difference in a child’s experience. I would still recommend the office, but I hope they use this feedback to make future visits even better for their youngest patients.

Nicole C 4 months ago

I want to provide my review... They did assist me on my oral surgery (wisdom teeth + additional one teeth removal). I was in good hands and best recovery. I am grateful for that BUT THEIR CUSTOMER SERVICE SUCKS. I have been waiting for my refund on my implant which I declined due to misleading information on the procedure and recovery. IT HAS BEEN OVER 2 MONTHS AND NO REFUND ON THEIR PART. I keep calling their office for an update, it's always "let me know to someone in the department" or "it has been sent out & wait for 7 to 10 days". This is not acceptable customer service. plus I tried to refer to my friend for her wisdom teeth removal and they didn't want to explain to her why her insurance won't cover the procedure. Luckily, she contacted her insurance and it's out of network. But how could no one in that office mention anything to you about it?

Joseph Palmiotto 8 months ago

I had a great experience with this practice. I was having problems making an appointment with other oral surgeon practices because when I called them they would not verify if they would take my insurance and they would not run my insurance information until I came in for a consultation. I then came across Legacy oral surgery on google and when I called the Staten Island office I was very lucky to get Cathy on the phone. She was great. She took the time out to run my insurance and she insured me that the procedure would be covered. She was then able to make an appointment for the next day and the procedure went great. The procedure was performed by Dr. K and he was also amazing. I will certainly recommend this practice to friends and family and will definitely tel them to ask for Cathy when they call. I can’t thank her enough for how she helped me out.

Larry Williams 9 months ago

The procedure I had done was completely painless. The office staff was extremely helpful—especially Abigail! If you’re looking for quality dental work along with genuine hospitality, I highly recommend Legacy Oral.